The purpose of onsite coaching is to manage a workers' compensation claim immediately from the date of injury, in order to reduce delays and the overall duration of the claim.

Onsite coaching:

• Provides immediate support for the employee and manager
• Provides clarity in the treatment process through direct communication with the treating physician and/or therapist
• Maintains open communication lines between employee, manager and medical providers
• Facilitates goal setting to allow the employee to take a central role in his/her rehabilitation process
• Monitors and facilitates safe work practices of the employee
• Provides customized training to the employee to prevent future (repeat) injuries
• Identifies return-to-work transition options as needed
• Informs manager of progress or obstacles
• Maintains employee records
• Maintains open communication lines with risk management and insurance carrier/ third party administrator